Heartbreak Studio Runners,
Thanks so much for a great four years of Heartbreak Studio! Your hard work and energy in the studio and beyond were an inspiration to all. If you would like to continue your running journey with Heartbreak, we urge you to check out the Heartbreakers at heartbreak.run/heartbreakers.
We are excited to bring Wellness in Motion to the space and want to make the transition for you as smooth as possible. Please see below for pertinent information regarding refunds for Class Pack Holders, Studio Members and Heartbreaker Studio Members. Please note, many of the refunds and changes noted below were manual in nature so if you have any questions or concerns, please do not hesitate to reach out to us at firstname.lastname@example.org.
We have refunded remaining class pack credits that expired after our closing of Heartbreak Studio on March 15th. This includes regular, special and promotional class packs. These refunds were issued in early September and take 5 to 10 business days to show up on your bank or credit card statement.
We have refunded and cancelled any auto-renews of monthly or annual memberships after our closing of Heartbreak Studio on March 15th. These refunds and cancellations occurred in the spring timeframe and should already be reflected in your account.
Your Heartbreaker Studio (Gold) membership will auto-renew at the Heartbreaker Live (Silver) membership level going forward. Depending on the timing of your membership, you may be eligible for up to a $60 credit. For eligibility, please inquire at the info account as this will be a manual process.